Shipping Policy
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Shipping Policy
Welcome to Prystine Jewels. We are dedicated to ensuring your orders reach you safely and efficiently. Please review our domestic shipping guidelines below.
1. Shipping Methods & Costs
We currently offer Standard Shipping for all orders across India.
Flat Rate: A shipping fee of 80/- INR is applied to every order.
Reliability: We partner with premium courier services—including Delhivery, Blue Dart, DTDC, Xpressbees, and Ekart—to ensure your jewelry arrives securely.
2. Order Timeline
We strive to get your Prystine Jewels to you as quickly as possible. Please note the following timeframes:
Phase Duration
Order Processing 2 to 4 Working Days
Standard Delivery 7 to 9 Working Days (Post-Dispatch)
Note: "Working Days" refer to Monday through Friday and exclude Saturdays, Sundays, and government holidays.
3. Tracking Your Order
Once your package has been dispatched, you will receive a confirmation via SMS or Email from our courier partner. This will include a tracking number so you can monitor your shipment’s progress in real-time.
4. Regional Delivery Notes
While we aim for a 7 to 9-day delivery window, please be advised that shipments to non-metro cities and Jammu & Kashmir may require additional transit time. We appreciate your patience as we navigate these routes to ensure your order arrives in perfect condition.
5. Customer Support
Your satisfaction is our priority. If you have any questions regarding your delivery or need assistance with an existing order, please reach out to our support team:
Email: prystinejewels@gmail.com
Response Time: We typically respond to all inquiries within 24–48 hours.
Thank you for choosing Prystine Jewels. We look forward to bringing a touch of elegance to your doorstep.